Overview
Reference
SC080428IR Salary
£12.71 - £12.71/hour Job Location
- United Kingdom -- England -- Yorkshire and the Humber -- West Yorkshire -- Morley Job Type
Permanent Posted
Wednesday, April 8, 2026
Job Title: Customer Service Advisor
Location: Morley, Leeds (LS27)
Salary: £12.71 per hour
Hours: Monday to Friday, 37.5 hours per week (30-minute lunch break)
Job Type: Long-term Temporary (Potential for Permanent)
Start Date: ASAP (with flexibility for the right candidate)
This is an excellent opportunity for someone who thrives in a fast-paced environment and is confident managing a variety of customer interactions, including more challenging conversations.
Key Responsibilities:
1. Responding to customer queries and resolving issues
2. Managing complaints and difficult conversations with confidence
3. Accurately taking and processing customer details, including bank information
4. Delivering a high level of customer service at all times
About You:
5. Previous experience in a customer service role is essential, such as:
6. Complaints Handling
7. Inbound Customer Service
8. Internal Sales
9. Receptionist roles
10. Strong communication and listening skills
11. Resilient and “thick-skinned” with the ability to handle challenging situations
12. Professional, reliable, and customer-focused
13. Comfortable working in a fully office-based environment
What’s on Offer:
14. Competitive hourly rate of £12.71
15. Monday to Friday working – no weekends
16. Onsite parking available
17. Opportunity for a long-term role with potential to become permanent
We are looking for someone to start as soon as possible but are happy to wait for the right candidate.