Sanctuarymanages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives.
Scheme Manager
Queen Elizabeth Court and Gresley Road, Doncaster
GBP 23,682 : GBP 24,415 per year
35 hours per week : Monday to Friday
We are looking for two Scheme Manager to join our Housing team which consists of Housing Officers and Scheme Managers. In this role you will be responsible for the day:to:day management of the scheme ensuring there are no risks to the residents or assets in the scheme. The role offers an onsite presence and encourages residents who are either elderly or vulnerable to live as independently as possible.
We are looking for two enthusiastic, hardworking individuals, who puts the resident first and can work independently using processes to ensure the scheme is well managed and run efficiently.
The role of Scheme Manager will include:
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Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required
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Signing up new tenants and carrying out visits where required
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Completing compliance testing including fire alarm checks and water temp checks
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Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free
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Referring residents to support agencies when required and helping them access the different service available to them
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Dealing with low level anti:social behaviour complaints within the scheme and resolving resident disputes
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Covering for colleagues in the local Team as required
Skills and experiences:
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Experience of working with older people in a support capacity and understanding their individual needs or similar
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Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
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Excellent knowledge of effective communication at all levels
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Ability to manage workloads and meet deadlines
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Experience of resident involvement and community care values would be an advantage
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Basic knowledge of Microsoft applications including Word, Excel and Outlook
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Occasional travel may be requirement of the role, therefore a full valid driving licence is essential
Why work for us?
We are a not:for:profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
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A pension scheme with employer contributions from Sanctuary
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Life Assurance
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Employee Advice Service including counselling
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Cycle to Work scheme
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Voluntary health plans
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Employee discounts
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Wellbeing support and tools
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Employee recognition scheme
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Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
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GBP 23,682 per annum (rising to GBP 24,415 after 12 months, subject to satisfactory performance)
The full time equivalent salary for this role is GBP 25,374 based on 37.5 hours per week rising to GBP 26,159 after 12 months service and subject to satisfactor