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Business Support Manager/ PA, Trowbridge
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Client:
Teleperformance
Location:
Trowbridge, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
07.07.2025
Expiry Date:
21.08.2025
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Job Description:
Role Profile – Business Support Manager to CEO UK & Ireland
Reports To: CEO of UK & Ireland
Location: Bristol – hybrid role, expected to be in the office min 2 days per week
Term: This is a fixed-term cover likely to run until April 2026. We will consider part-time working but a minimum of 25 hours per week/daily support will be required.
Start date: We are looking for the right candidate to start in mid-August to ensure a 4-6-week handover with the current postholder.
Introduction
Are you looking for a new challenge that offers progression within a global market leader? Do you want to work for a company that supports your career growth and provides an inspiring environment?
If yes, then you might be the person we are looking for!
About
This dual role combines skills of a Business Support Manager and a PA. You will oversee administrative and operational support services, ensure efficient office operations, support senior leadership with project and performance tracking, and contribute to improving internal processes.
You will also provide high-level personal support to the CEO, acting as a gatekeeper, problem-solver, and coordinator, handling confidential tasks with discretion and initiative.
Key Responsibilities
* Manage daily administrative functions across teams for seamless support.
* Coordinate cross-departmental initiatives, support project delivery through planning, reporting, and stakeholder liaison.
* Provide high-level support to senior management, including scheduling, reporting, and documentation.
* Communicate with vendors, service providers, and external stakeholders.
* Diary & Calendar Management: Schedule and manage appointments, meetings, and events, ensuring the CEO is prepared.
* Travel Coordination: Arrange domestic and international travel, including flights, accommodation, transport, and itineraries.
* Communication Management: Handle correspondence, filter inquiries.
* Meeting Support: Organise meetings, prepare agendas, take minutes, follow up on actions. Proven experience is essential.
* Documentation & Filing: Maintain and organise files and confidential documents securely.
* Event Planning: Support or lead event planning and execution.
Person Specification
Successful candidates will be proactive, anticipate needs, and stay several steps ahead in a fast-paced environment. Calm, resourceful decision-making under pressure, building trusted relationships, and a solution-focused mindset are essential. You should actively seek opportunities to streamline processes and support the team effectively.
* Proven experience in business support, operations, or administrative management.
* Excellent organisational and multitasking skills.
* High attention to detail and accuracy.
* Effective written and verbal communication skills.
* Proficiency with Microsoft Office, especially PowerPoint, and ability to work with house style.
* Strong problem-solving and decision-making skills.
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