Description
As part of a small team working closely with People Services colleagues, the postholder will support the delivery of a high quality service.
The Lead Pay and Reward Adviser will be responsible for the daily implementation of all relevant policies and procedures. This will include execution of payroll processes within our ERP system, validation of HR data and the checking and auditing of information exchanged with pension and benefits providers.
Key Responsibilities
1. Ensure that appropriate policies and procedures are followed and implemented to meet pay and pension schedule requirements within structured time frames.
2. In conjunction with the People Services operational team, ensure that managers and staff receive appropriate advice and support on the resolution of pay and pensions queries, providing the first point of contact for queries from team members and wider department.
3. Respond to enquiries from employees and external stakeholders, such as pensions administrators, regarding pay and benefits issues. This may include the research and checking of historical pay data.
4. Support the Pay and Reward Manager to ensure the ICO has effective relationships with external suppliers and organisations involved in the pay, pensions and benefit process e.g. Civil Service Pension Scheme, and suppliers of staff benefits.
5. Work with operational People Services colleagues to ensure that HR data is effectively managed and used by team members and its use is maximised to improve efficiency in relation to the payroll and pension process.
6. Produce detailed management information reports for internal and external stakeholders including requests received from our Trade Unions.
7. Maintain accurate and up to date electronic and manual records which are compliant with legislation and the ICO’s retention and records management policies.
8. Take responsibility for pay, pensions and reward processes ensuring the department is compliant with ICO internal policies and procedures; legal requirements; Treasury Guidance; and HMRC rules.
9. Support process review and continuous improvement initiatives working collaboratively with the wider People Services Team to improve efficiency and service delivery.
Essential criteria assessed at application stage
10. Experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated through any combination of academic or vocational qualifications or experience.
11. Significant experience of service provision within a payroll function
12. Experience of providing advice and support on pay and pension policies and procedures.
13. Experience in managing and analysing sensitive HR or Payroll data
14. Up to date knowledge of relevant legislation and/or payroll practice
15. Effective written communication skills
16. Excellent numerical skills
17. Ability to work under pressure and flexibly in order to meet a varied, wide ranging and demanding workload which is often time-critical
18. Excellent team player skills with the ability to collaborate effectively with both internal and external stakeholders
19. Understanding of the need for strict confidentiality and the need to follow internal policies and procedures
Essential criteria assessed at interview stage
20. Excellent verbal communication skills
21. Excellent organisational and planning skills
22. Significant experience of service provision within a payroll function
23. Experience of providing advice and support on pay and pension policies and procedures.
24. Experience in managing and analysing sensitive HR or Payroll data
25. Up to date knowledge of relevant legislation and/or payroll practice
26. Ability to work under pressure and flexibly in order to meet a varied, wide ranging and demanding workload which is often time-critical
27. Understanding of the need for strict confidentiality and the need to follow internal policies and procedures
28. Excellent team player skills with the ability to collaborate effectively with both internal and external stakeholders
Equality, diversity and inclusion
The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference. We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website.
If you have a disability or impairment and have difficulty using our online application system, please email the HR team at who can arrange for you to submit an application via an alternative method.
Closing Date
Please submit your CV by 23:59, Sunday 12th May 2024
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.