Printer Field Service Technician | London | Field Work Department: Infrustructure Reporting Structure: Reports to Head of IT Location: Richmond - must be willing to service printers on at various client sites in and around the Richmond area Job Summary: We are seeking a skilled Printer Field Service Technician to join our dynamic team in the Information Technology and Services industry. The successful candidate will be responsible for providing on-site support and maintenance for a variety of printers, ensuring optimal performance and customer satisfaction. Benefits: Salary: £35000 - £42000 per annum depending on experience 40 days of annual leave Untaken annual leave will automatically roll over to the following year. Opportunity to join the partnership scheme and become eligible to receive a share in the profit of the business Fuel card for business use Responsibilities: Install, configure, and troubleshoot printers and related equipment Perform routine maintenance and repairs on printers Diagnose and resolve technical issues in a timely manner Collaborate with customers to ensure their needs are met Document all service activities and maintain accurate records Qualifications: 4 years experience as a Printer Field Service Technician or similar role Proven Field experience is essential Strong technical skills and knowledge of printer hardware and software Basic Networking knowledge Excellent problem-solving abilities Effective communication skills and customer service orientation Ability to work independently and as part of a team Cloud print software management experience Document Management software experience (eg: Uniflow) would be an advantage Must have valid driver license and own vehicle Education: High school diploma or equivalent Certification in printer repair or related field is a plus Minimum of 4 years of experience in printer maintenance If you are a proactive and detail-oriented individual with a passion for technology, we encourage you to apply for the Printer Field Service Technician position. Join us in providing top-notch service to our valued customers!