Tasks The Role: Diagnosing faults and carrying out electro/mechanical repairs and maintenance work at customer premises and service partner locations. Ensuring all jobs are processed in an efficient manner and in compliance with legal and/or company standards. Providing technical cover in Fleet Operations, Mordon Wharf, for holiday and sickness. Providing additional resource support on site at Daimler Buses UK in Coventry when necessary. Communicating and liaising with both the Regional Customer Service and Technical Managers ensuring customer or technical issues are recorded and discussed. Extensive travel to and from customer and service partner premises. Building & maintaining excellent customer relationships. Maintaining a safe and clean working environment at all times, reporting any deficiencies. Maintaining a high standard of presentation to promote and enhance business reputation and professionalism. Qualifications Your Profile: A recognised motor industry apprenticeship is essential. Must hold a UK Driving Licence. Experience in a busy workshop is essential. Qualifications in electrical/mechanical PSV repairs is desirable. Experience of roadside recovery including relevant certification is desirable. PCV/PSV license is desirable. A comprehensive understanding of PSV vehicle electrical systems is essential. Electro/mechanical knowledge relevant to the bus and coach industry is desirable.