Job Description
Ocean Import Coordinator
Our client offers global Logistics solutions Worldwide and are currently looking for an Ocean Import Operator to work at their offices based near Romford to join their Import team.
The purpose of the role: To provide a full operational service for LCL and Groupage Import container freight from start to finish. There will be some FCL work also.
You will be working in a small team on the Import operations desk and will need to have previous experience of working within Ocean freight Imports.
Duties will Include:
· Providing Quotes/Rates for clients
· Liaison with shipping Lines and track shipments keeping clients updated of any problems
· Working with our overseas offices to ensure shipments are co-ordinated correctly
· Arranging for the containers to be unstuffed on arrival to the UK, working with our warehouse suppliers across all regions
· Taking care of necessary customs arrangements to clear cargo with our customs teams and ensure any local fees are collected
· Send out NOA and Invoices and deal with any invoice disputes
· Manifests and any other related paperwork or documentation.
· Liaise with warehousing and clearing agents
· Arrange to release cargo and organising deliveries all across the UK and Ireland
· Strong customer service focus is a must, with the ability to communicate clearly and precisely across all elements of the role.
· Speaking to customers which range from forwarders to personal individuals to co-ordinate their arrival of the cargo and making sure that all procedures are in place to get their shipments released / delivered to them at the earliest chance
· Make sure that everything has been costed and charged correctly whilst maximising profits
Requirements
You will need to have experience of working within either freight forwarding or for a shipping line.
You will have worked within Ocean Imports
You must have good customer service skills.
Benefits
Salary £33k negotiable depending on experience
25 days holidays plus bank holidays
Pension scheme
Parking available on site
Company Bonus structure
Requirements
You will need to have experience of working within either freight forwarding or for a shipping line. You will have worked within Ocean Imports You must have good customer service skills.