FM Helpdesk Scheduler / Planner
Location: Sheffield, South Yorkshire
Salary: £31,000 per annum
Working hours: Monday to Friday – 09:00–17:00
Status: Temp to perm
We are currently recruiting for an experienced FM Helpdesk Scheduler / Planner to join a busy facilities management operation based at the Sheffield head office.
This is a key coordination role, responsible for scheduling engineers, managing maintenance requests and ensuring high service levels are delivered to clients.
The Role - Scheduler / Planner
* Acting as the first point of contact for service requests via phone, email and systems
* Logging and prioritising jobs using a CAFM system
* Scheduling reactive, planned and preventative maintenance works
* Coordinating engineers and subcontractors to meet SLAs
* Monitoring job progress and updating systems accurately
* Supporting reporting, compliance records and general helpdesk administration
The Ideal Candidate - Scheduler / Planner
* Previous experience in a helpdesk, scheduling or planning role within FM or building services
* Confident using CAFM systems and Microsoft Office
* Highly organised with strong attention to detail
* Excellent communication and customer service skills
* Able to work calmly in a fast-paced, reactive environment
What’s On Offer - Scheduler / Planner
* Salary of £31,000 per annum
* 25 days holiday plus 8 bank holidays
* Monday to Friday working hours
* Temp to perm opportunity
* Additional benefits available
If you are an organised and proactive scheduler or helpdesk professional looking for your next opportunity, we would love to hear from you.
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