Customer Service Coordinator (Construction / Admin)
£26,000 - £31,000 * 33 days' holiday * Health cash plan * Life assurance * Staff rewards
Swadlincote - office-based (hybrid after probation) * Start to suit notice
Confident with Admin and Outbound calling in the Construction industry and looking for a secure office role in a friendly team? This Customer Coordinator position offers a great office environment with development and progression offered from day one.
The Benefits
Stable, days-based role with hybrid work option after probation
33 days' holiday (rising with service)
Progression and development oppurtunities from day 1
Health cash plan, life assurance, and staff rewards platform
Supportive team environment and job security in a growing company
What You'll Do
Maintain the CRM: log activities, update contacts, and track project milestones
Handle customer calls and emails, scheduling appointments and following up on enquiries
Support colleagues by preparing reports, quotes, and documentation
Provide day-to-day administration to keep sales and technical teams running smoothly
About You
Background in administration, customer service, or sales support
Comfortable using CRM systems and Microsoft Office with good attention to detail
Friendly, organised, and confident on the phone or over email
Looking for stability and a positive, long-term working environment
Great If You Also Have
Experience in a construction or product-based business
Familiarity with quotes, pipelines, or order processing
Ambition to grow into new areas as the business continues to expand
Culture & Progression
You'll be joining a supportive team in a company that values its people. For those who want it, progression routes into technical or external sales are available - but this role also suits someone who simply wants a stable, rewarding position with strong benefits and long-term security.
Click 'Apply' to secure a stable role with variety, benefits, and a friendly team environment.
Keywords
Sales Administrator, Sales Support, Internal Sales, Sales Coordinator, Customer Service, CRM, Construction Products, Office Administrator, Hybrid Working, Swadlincote, Stable Role