BDS are currently recruiting for a Tenancy Sustainment Officer to work with a Housing Association in the Exeter area to helps tenants, especially those facing difficulties, to successfully maintain their housing. The main focus of the role is; * Offer guidance on financial matters like welfare benefits and debt management * Assist with accessing grants and support services * Advocate on the tenant's behalf with external agencies * Foster relationships with relevant organisations like DWP, This role is being offered on a full time, fixed term basis until June 2026, working 37 hours per week. This is a field-based role in Exeter. The ideal candidate will have; * Experience of working with a wide range of people from varying backgrounds with housing management needs. * Good level of literacy and numeracy. * Safeguarding certification. * Evidence of continuing professional development. * Experience of applying common sense to situations and managing risks. * Experience in dealing with challenging and dangerous behaviour. * Knowledge of what housing related support is and the issues that people face on a daily basis. Salary between- £25,659- £28,510 per annum Apply now for immediate consideration...