Overview
One of my local government clients is seeking a Housing Debt Recovery Officer to join on a temporary contract. This is a great opportunity for someone with experience in housing debt management or arrears recovery within a local authority or housing association.
Responsibilities
* Manage and process former tenant debt accounts
* Review reports and identify outstanding debts
* Communicate with former tenants via phone, email, and letter to arrange repayments
* Use search tools to carry out debt checks, tenancy history, and trace references
* Dispute recharges where necessary and liaise with internal teams
* Maintain accurate records and update internal systems
* Produce reports and work through workloads methodically
* This role does not require home visits
Requirements
* Experience in a similar housing or debt recovery role (public sector preferred)
* Strong organisational skills and the ability to work independently
* Excellent communication skills via phone, email, and written correspondence
* Good knowledge of housing systems and Microsoft Office
* Experience disputing recharges is desirable
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd
J-18808-Ljbffr