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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor-made solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You'll be part of something special—growing with colleagues who support you and where your results are recognized and rewarded.
* Extensive onboarding & training, plus companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after 2 consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to identify customer needs and provide suitable solutions.
* Alignment with our values—commitment, teamwork, courage, and integrity.
* Resilience and adaptability across all customer levels.
* Motivation and drive to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills to manage time and priorities autonomously.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates if any.
WHO SHOULD APPLY?
We welcome applicants from diverse backgrounds; prior experience in sales or construction is not mandatory. Success depends on teamwork and ability.
Please apply via the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds.
**SALES ONLY**
If shortlisted, you'll complete an online assessment and a pre-recorded video interview. Watch for emails, including junk mail.
For support, contact [emailprotected].
Our recruitment process includes a first interview, a day-in-the-life 'field ride', and a final interview with a Sales Director. Expenses are paid if travel is needed.
If no current role fits, you'll be kept in our talent pool for future opportunities, with ongoing communication.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all backgrounds regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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