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Service desk / 1st line support analyst

Filton
Daikin
1st line support
Posted: 20 January
Offer description

Bristol (Office Based) Competitive Salary Bonus Benefits Are you a HVAC Specialist with hands-on expertise of fault diagnosis across a range of ASHPs? Ready to transition off the tools and into an office-based Technical Helpdesk role? Highly competitive bonus.
Employer Pension Contributions at 7% Comprehensive private medical and personal accident insurance plans.
Investment in your training and development to encourage and support your career progression within the company.
How You Can Play Your Part: As a Technical Specialist, youll leverage your technical expertise to resolve a variety of customer queries, translating their concerns into effective troubleshooting strategies.
Competent with electrical schematics and problem solving in a fast paced-environment.
Building strong relationships and trust with customers through excellent communication.
City & Guilds in Heating & Ventilation L2 or equivalent experience F-gas (2079) qualified, with adept experience handling refrigerants.
G3 unvented cylinders / hot water systems Your passion for mastering all technical issues has meant youve been a point of escalation to resolve breakdowns and reactive service call-outs.
If you're looking to transition into an office-based role while still applying your deep technical knowledge in a helpdesk environment, this is your chance to make an impact.
A detailed discussion to explore your work experience and delve into Daikin's operations, focusing on the specifics of the role.
About Us: Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers.
Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology.
We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected.
We believe that diversity in our team enhances creativity, innovation, and performance.

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