Job description
Join our award-winning Team here at Down Hall Hotel and Spa. We are proud to have been recently awarded AA Hotel of the Year 2024/2025 in England.
Are you a dynamic and driven hospitality professional with a passion for elevating food and beverage experiences? Down Hall Hotel and Spa, an iconic establishment known for its refined service and elegant atmosphere, is seeking an Assistant Food & Beverage Outlets Manager to support our thriving outlets, including our Bar, Terrace, and Restaurant.
About Us
Our Food & Beverage outlets are integral to the guest experience, and we pride ourselves on creating exceptional dining and social environments that consistently exceed expectations.
Role Overview
In this role, you will work closely with the Food & Beverage Manager to oversee and enhance the operations of our key outlets. Your focus will be on maintaining high standards across our Bar, Terrace, and Restaurant, ensuring that every guest enjoys a memorable dining experience. You will also have a significant influence on staff training, operational procedures, and guest service excellence.
Key Responsibilities
Operational Management: Assist in managing day-to-day operations across all F&B outlets, ensuring adherence to service standards and operational policies.
Team Leadership: Support, motivate, and train the outlet teams to deliver exceptional service, fostering a culture of teamwork and continuous improvement.
Guest Experience: Oversee guest interactions and service delivery, ensuring that each guests dining experience is outstanding.
Quality Control: Monitor quality and consistency in food and beverage presentation, ensuring compliance with health, safety, and hygiene standards.
Inventory & Cost Management: Assist with stock control, ordering, and cost management to maximise profitability without compromising quality.
Event & Promotion Coordination: Collaborate on special events, seasonal promotions, and innovative service initiatives to enhance the guest experience.
Brand Influence: Act as a brand ambassador within the outlets, ensuring that the Down Hall Hotels ethos and standards are maintained at all times.
What We are Looking For
Experience: Proven experience in a similar role within a busy Food and Beverage environment, with a strong background in managing multiple outlets such as bars, terraces, and restaurants.
Leadership Skills: Demonstrable leadership and team management skills with the ability to motivate and inspire a diverse team.
Operational Acumen: Excellent understanding of F&B operations, including quality control, inventory management, and cost efficiency.
Guest Focus: A passion for delivering impeccable guest service and an innate attention to detail.
Communication: Strong interpersonal and communication skills, with the ability to liaise effectively with team members, suppliers, and guests.
Flexibility: Ability to work in a fast-paced environment, with flexibility to adapt to varying demands and schedules.
Why Join Us?
Career Growth: Enjoy significant opportunities for professional development and career progression within our dynamic team.
Competitive Package: Receive a competitive salary and benefits package, along with staff discounts and exclusive perks.
Inspiring Environment: Work in a collaborative and innovative environment where your contributions make a real impact on guest experiences.
If you are a dedicated and innovative professional ready to take on a leadership role in a prestigious hotel setting, we want to hear from you
Job Type: Full-time
Pay: From £32,552.00 per year
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
* Referral programme
Work Location: In person