Job title: Time Systems Administrator
Department: Finance
Location: Brunel Way (hybrid working)
GLS: P1
Working Hours: Monday to Friday 8:30-16:30, 37.5 hours per week
Contract Type: 6 Month FTC
A brighter future awaits you
CooperVision is one of the world’s leading manufacturers of soft contact lenses. With a presence in over 100 countries, CooperVision has a strong heritage of solving the toughest vision challenges across the globe, such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. It’s about so much more than making contact lenses, it’s about giving lens wearers the freedom and confidence to move about their daily lives, creating Brighter Futures for our employees and customers alike.
Job summary – What to expect:
As the Time Administrator, you will be responsible for providing accurate and timely first-tier support for managers, HR and Payroll using the UKG WFM time and attendance system. This role will have ownership and accountability for managing the resolution of customer issues within established service levels. The Time Administrator acts as a conduit between the business and technical support teams supporting while ensuring accurate time tracking and compliance with company policies.
Other roles and responsibilities include, but are not limited to:
1. Resolve system issues directly or escalate integration failures to the technical support team by raising ServiceNow tickets when necessary.
2. Support employees, managers, and HR on queries related to the system functionality, process and data and in accordance with agreed processes, SLAs.
3. Coordinating system and data issues with local HR and management teams across different countries
4. Review and resolve timecard exception escalations by managers in the UKG system.
5. Approve timecards and time-off requests according to company policies.
6. Manage employee schedules within the UKG system.
7. Ensure proper scheduling alignment with business needs and company pay policies.
8. Follow a centralised process to store and document actions taken in UKG WFM for audit for accrual resets and historical corrections.
9. Run data views and reports from the UKG system as needed.
10. Conduct monthly proactive audits to ensure timecards are accurate, and overtime and time off are approved prior to approval of timecards and payroll cut-off dates.
11. Participate in UKG system testing activities and training events during testing, and implementation phases of the project as well as post go-live upgrades and enhancements.
12. Provide guidance and training for new users and refresher training as needed.
A full job description is available upon request.
About you:
13. Experience with UKG time and attendance systems or similar workforce management platforms
14. MS Office skills including Word, Excel, Team, PowerPoint and Outlook.
15. Strong understanding of time tracking systems and payroll processes
16. Excellent problem-solving and analytical skills
17. Effective communication abilities to work with managers, HR and payroll teams.
18. Detail-oriented with strong organizational skills
19. Ability to work with confidential employee information with discretion.
What we offer:
At CooperVision, we offer a selection of extensive benefits. Our goal is to improve lives one person at a time, and we start with you. You’ll receive competitive compensation alongside a fantastic benefits package including;
20. 25 days holiday
21. Company sick pay
22. Pension scheme
23. Private Medical Insurance
24. Healthcare cover
25. Life assurance
26. Flexible working
27. Discounted gym memberships
28. Extensive learning and development opportunities
29. Access to our Wellness Platform
30. Free eye tests
31. A heavily discounted contact lens scheme and much more!
We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours.
What you can expect:
As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success.