Job Title: Customer Service Advisor (Temporary)Location: Bristol (In-office)Duration: 4-6 weeks (Full-time)Hourly Rate: £12.30Job Description:We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Advisor on a temporary basis. In this role, you will be responsible for providing high-quality assistance to our clients, addressing their inquiries, and resolving their concerns in a timely and efficient manner. As a vital member of our team, you will play a crucial role in maintaining our reputation for exceptional customer service.Key Responsibilities:
* Respond promptly and professionally to customer enquiries via phone, email, and in-person.
* Provide accurate information about our products, services, and policies to clients.
* Assist customers with account enquiries, transactions, and issue resolution.
* Identify and escalate complex issues to the appropriate department or supervisor.
* Maintain detailed records of customer interactions and transactions.
* Ensure customer satisfaction by following up on enquiries and resolving any outstanding issues.
* Collaborate with team members to improve processes and enhance the overall customer experience.
* Adhere to company policies and procedures at all times.
Requirements:
1. Previous experienc...