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Duty manager (operations) part time

Nottingham (Nottinghamshire)
Lakeside Arts
Duty manager
Posted: 6 August
Offer description

£24,727 to £27,720 per annum pro-rata depending on skills and experience

Lakeside Arts is recruiting for a Duty Manager to join our busy and dynamic Front of House team. Managing public events and overseeing our gallery spaces, leading teams of ushers and invigilators, assisting in the installation of exhibitions, and ensuring the successful delivery of Lakeside’s diverse programme of professional work, as well as other private hire events.

Managed by Lakeside’s Front of House Manager, you will collaborate with a broad range of colleagues across the organisation to provide effective and professional customer service and public safety, and deal appropriately with incoming enquiries and feedback. You will also be responsible for the safe and efficient running of publicly open facilities across Lakeside’s venues, and provide administrative support for customer-facing operations across Lakeside.

This is a permanent, part-time position requiring flexible working across variable hours, including daytime and evening shifts on both weekdays and weekends as necessary. The position is contracted at 20 hours per week, although actual hours required may be higher or lower in any given week. Any variation in hours is balanced out as time off in lieu, with all rotas arranged and agreed by the team in advance.

Successful applicants will have excellent communication and interpersonal skills; be able work both as part of a team and to lead – presenting information, acting on their own initiative, making decisions, and being responsible for solving problems in high-pressure situations; have an interest in and enthusiasm for arts, heritage and culture; and have experience of managing live events and/or public facilities.

Please contact Nathan Miller, Lakeside Arts’ Front of House Manager (nathan.miller@nottingham.ac.uk ) if you have further questions about this role. Please note that applications sent directly to this email address will not be accepted.

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