What you’ll be doing
1. Network Delivery: Support the Implementation of flawless change into the live network, utilising automation and CI/CD pipelines.
2. Network Monitoring: Configure and maintain monitoring solutions such as Elastic search and Apache Kafka to ensure the health and performance of our systems and Network.
3. Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner.
4. Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimize performance, and enhance security across our infrastructure.
5. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies.
6. Customer Focus: Be a technical expert who understands the end-to-end journey of our customers.
7. Growth and Development: As a technically talented expert you should enhance the brand of the team and support those around you to be accountable and perform at their best.
What you'll bring
Must have
8. Experience in an ISP Environment: Proven experience in a fast-paced ISP setting, managing and troubleshooting large-scale networks.
9. Network Fundamentals: In-depth knowledge of network protocols, including BGP, IS-IS, and others.
10. Technical Proficiency: Strong understanding of network architecture, design, and implementation.
11. Monitoring and Logging Solutions: Familiarity with monitoring and logging solutions such as Elastic search, Apache Kafka, and Prometheus.
12. Programming Proficiency: Proficiency in at least one programming language, such as Python or Ansible.
13. Growth Mindset: self-driven attitude towards learning new skills and aiding the development of others.
Nice to have
14. Sysadmin / Server Management: Strong skills in system administration, server management, and compute resources.
15. Vendor Hardware Expertise: Hands-on experience with hardware from leading vendors such as Cisco, Juniper, and Nokia.
16. Continuous Application Deployments: Experience deploying new developments to live networks across a variety of infrastructure, including Virtual Machines, Routers, Switches, and Servers.
What's in it for you
17. 10% on target bonus
18. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
19. Life Assurance Cover
20. Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment
21. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
22. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
23. 25 days annual leave (not including bank holidays), increasing with service
24. 24/7 private virtual GP appointments for UK colleagues
25. 2 weeks carer’s leave
26. World-class training and development opportunities
27. Option to join BT Shares Saving schemes
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.