Hastings & Rother Healthcare have an exciting opportunity to join our Triage Team in a full-time Triage Administrator role. This position involves supporting the clinicians in managing the triage process, providing patient feedback, advice and care pathways as instructed. The role includes a wide range of secretarial and administrative duties. The position is Full Time Monday to Friday.
You will be an integral part of our dynamic and evolving organisation. Previous experience of working in a busy office environment is required.
* Access to Employee Assistance Program
* Access to the NHS pension
* Five weeks annual leave plus bank holiday
Main duties of the job
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).
About us
Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an innovative organisation that continues to expand and covers the largest patient population in Hastings & St Leonards.
We have an exciting opportunity for candidates to showcase their skill set as a Triage Administrator. We are able to offer an enjoyable working environment, as well as opportunities for staff to develop and an opportunity to join the NHS Pension scheme.
Qualifications
* Minimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable experience in a similar General Practice role.
* Processing of SARs and Private Medical Requests
Experience
* Knowledge of general office procedures and administration
* Solid understanding of Care Navigation and local services
* Experience of using EMIS Web and AccuRx
* Experience of General Practice ReceptionExperience of clinical coding
* Processing of SARs and Private Medical Requests
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,852.59 to £27,961.61 a year HRH ordinarily appoint at the bottom of bracket
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