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Are you passionate about providing excellent customer service in a fast-paced environment?
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in-town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver an exceptional customer experience.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What Your Day Will Look Like
As a Sales Assistant, you will:
* Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to ensure customer satisfaction
* Process till transactions securely, quickly, and accurately
* Work as part of the store team to create a fun and friendly environment
* Live the company values by taking individual responsibility and working towards team goals
* Handle cash and operate tills accurately and efficiently
* Promote store changes and promotions in a timely and precise manner
You will need to be flexible with your working hours, including shifts.
We can offer you a range of benefits such as:
* Discount Card – 10% discount on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Life Assurance Cover
* Health & Wellbeing support through an employee assistance programme
* Holiday allowance increasing by one day per year, up to 33 days
* Birthday leave – take your birthday as an extra day off
About Us
Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, allowing us to serve millions of customers with unbeatable value.
At Poundland & Dealz, we not only offer products at great prices but also foster an environment where every colleague can thrive and contribute to our mission of providing exceptional value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive impact in our communities. Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do, creating a fun, friendly, and inspiring workplace where our people can excel.
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