Role Purpose
Location- Ruddington, Nottinghamshire
Level - Support Role
Department - Facilities
Working Pattern - In Office (5 days a week in the head office)
Benefits -Benefits at Ideagen
Salary - To be discussed at next stage
We’re looking for a proactive and organised Office & Facilities Coordinator to play a key role in keeping our Nottingham office running smoothly. This is a varied, hands‑on position that blends front‑of‑house responsibilities with practical facilities and office support. You’ll be a visible and trusted presence in the workplace, helping to create a welcoming, safe and professional environment for colleagues, and visitors. Working closely with the Facilities Manager and cross‑functional teams including Operations, People and IT, you’ll be at the heart of our day‑to‑day office experience and operations.
Responsibilities
In this role, you’ll support both the people and the place, ensuring everything works as it should and feels just right.
* Acting as the first point of contact for visitors, clients, contractors and deliveries, providing a warm and professional welcome
* Managing visitor access, meeting room readiness, catering coordination and front‑of‑house presentation
* Handling incoming calls, post and courier services efficiently and professionally
* Supporting office layouts, desk moves, furniture reconfigurations and event setups, including light manual handling
* Carrying out regular workplace walkabouts to identify maintenance needs, safety concerns or supply shortages
* Raising and tracking facilities requests, liaising with contractors and internal teams to ensure timely resolution
* Managing office supplies and consumables, monitoring stock levels and coordinating orders and deliveries
* Supporting health, safety and compliance activities, including onboarding tours, record‑keeping and parking administration
Skills and Experience
You’ll thrive in this role if you enjoy variety, take pride in your environment and like being the go‑to person others rely on.
* Previous experience in an office coordination, front‑of‑house or facilities‑focused role
* Confident, approachable communication style with strong interpersonal skills
* Highly organised, with the ability to juggle multiple tasks and priorities
* Comfortable using Microsoft Office and learning new systems or software
* Proactive, practical and happy to roll up your sleeves when needed
* A strong eye for detail and commitment to delivering a positive workplace experience
* Professional and discreet when handling sensitive or confidential information
* Experience working with suppliers, contractors or facilities helpdesk systems is an advantage
If you enjoy creating well‑run, welcoming spaces and want a role where no two days are the same, this could be a great fit for you.
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