Greet and welcome customers in a friendly and approachable manner Take orders and accurately input into POS system Prepare and serve food and beverages in accordance with food safety guidelines Maintain a clean and safe working environment, including adhering to all infection control measures Keep track of inventory and report any shortages or expired items to management Handle cash, credit card and mobile payments and reconcile the cash register at the end of each shift Communicate effectively with team members and supervisors to ensure efficient cafe operations as a team Maintain an excellent level of customer service, ensuring to deal with customer complaints and resolving any issue where necessary Adhere to the NHS policies and procedures, including NHS safety regulations and operational standards Perform any other duties as assigned by management See attached detailed job description and person specification: Staff benefits Pay Enhancements 43% additional for Evenings (8pm onwards) and Saturdays and 85% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts