Customer Operations Advisor
Salary: Basic £27,165 plus Benefits
Location: Malton, North Yorkshire
Our client is currently recruiting for a Customer Operations Advisor to work at one of their client sites in Malton, North Yorkshire. Working within the Engineering department, you will be responsible for placing orders within necessary timeframes, assisting stores colleagues with booking in goods/deliveries as well as providing high levels of customer service and assistance to the engineers who attend the office. You will also be responsible for speaking with suppliers, ordering stock and completing manual handling of stock from deliveries to the storeroom which may include some heavier items.
Skills required for an Customer Operations Advisor:
1. Comfortable working within a fast-paced and high-pressurised environment.
2. Competent in basic IT Skills – monitoring e-mails, data entry, using stock ordering systems.
3. Excellent communication skills and comfortable in a customer-facing role.
4. Experience in storerooms or stores activities would be advantageous due to the familiarity of the role.
5. Be able to meet some physical demands of the job as my client does manage stores rooms, spare parts and engineering components.
6. Prior experience in procurement or office environments, more so in engineering, ...