Role: Operational Resource Planner Contract Type: Permanent Working Hours: 32 hrs per week over 5 days, Monday - Friday exact working pattern to be agreed with successful applicant. Worker Type: Hybrid Worker, currently working 50% in the office, but may change to meet business needs Salary: Grade D - £25,992 - £26,835 per annum, pro rata actual pro rata amount is £22,479 - £23,208.64 per annum Location:Harvey Road, NG8 3BB We are looking for a talented individual to join our workforce as an Operational Resource Planner - perhaps this is the opportunity youve been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role In this role we will look to you to support the Planned & Investment Team in the delivery of a various works to customers including but not limited to, Adaptations, Kitchens & Bathrooms and Voids Works. You will be responsible for overseeing and scheduling the workload of trades colleagues and/or contractors by allocating and organising work through the relevant processes to maximise efficiency of resources to meet defined key targets. As part of this role, you will have face to face and over the phone contact directly with customers and tenants and will sometimes have to communicate difficult messages, as such; excellent interpersonal, communication and customer service skills are essential to this role. About You The ideal candidate will have: Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast-paced and pressurised environment. Experience of communicating directly with members of the public in a business environment with good interpersonal skills, and the ability to communicate effectively including active listening and questioning Experience of working with computerised and manual office systems Ability to present written or verbal information in a clear and concise manner Ability to work effectively as part of a team. Experience of providing administrative functions. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Please ensure you demonstrate clearly how you meet the 6 requirements listed above in your CV & supporting document. Closing Date: 24 July 2025 (midnight) Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. By applying to this job, you agree to our? Terms & Conditions.