Overview
Opened 2007. 44 Bedrooms. 63-seater Bistro & Bar. 3 Private Event Spaces - seating up to 30. Tucked away in the affluent area of The Mount, a converted Grade II-listed mansion house brimming with classic 19th features.
With rich history and Yorkshire hospitality, York is a quaint city. Walk the historic walls, visit York Minster, explore Roman, Viking and Medieval heritage at the castle and museums. Wander the Shambles and enjoy the boutique shops and tearooms around the city, or explore the River Ouse and local attractions.
About The Role
Receptionist, Hotel du Vin
Salary - £12.30 / 40 Hours per week. Type of contract: Full Time. Location: York.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, enjoy perks and benefits, learn something new and build a career with Hotel Du Vin.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. High standards will be second nature to you. You will love people and making guests smile every day, knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink and a brand you will be proud of.
At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards. We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Benefits
In Addition To Competitive Rates Of Pay We Offer
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes that support you in developing your career
* High Street Discounts on a range of high street shops, experiences, holidays and much more
* Cycle to work scheme – save up to 40% on a wide range of bikes
* Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
* Referral schemes that pay up to £1500 (just for getting your mates jobs!)
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
* Wellness & National Campaign Days Calendar promoting Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
* Wagestream allowing instant access to pay as it’s earned
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
* We are a proud sponsor of The Brain Charity, helping people with neurological conditions to lead better lives
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
* 100% of our electricity is generated using renewable energy, with most from wind farms around the UK
* We recycle a minimum of 70% of the waste from our hotels, championed by our Sustainability Council
* Move to a chemical-free cleaning system in bedrooms and public areas and an eco-friendly enzyme-based system for our kitchens
* Volunteer to work for sustainable charities 2 days per year on full pay
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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