Head of Department – Conveyancing Solihull Our client is seeking an experienced and motivated Head of Department to provide professional leadership, supervise a high-performing team and deliver an excellent legal service to internal and external clients. Key Responsibilities: Lead, manage and inspire a team of fee earners, ensuring high standards of performance and client service Monitor case handling, workloads, targets, budgets and financial performance Drive growth by identifying opportunities to increase fee-earning capacity and business development Work collaboratively with other Heads of Department to ensure consistency of service delivery Recruit, coach, develop and retain talented team members, including trainees Conduct supervision, appraisals, one-to-ones and performance management Provide technical support on complex or high-profile cases Ensure compliance with Lexcel and quality assurance standards Oversee file reviews, time recording, debt management and client feedback Handle complaints at first instance to ensure positive client outcomes About You: Proven leadership and people management experience Strong financial, operational and strategic awareness Excellent client care and technical legal skills A role model who leads by example and drives team success 10 Years and above PQE Benefits Company Pension 26 days holiday plus bank holidays Christmas week closure Holiday purchase scheme Annual bonus Hybrid working Online training courses Cycle to work scheme If you are an experienced Head of Department with a demonstrable track record of successfully leading and managing a Conveyancing team and are seeking your next career opportunity, this role may be an excellent fit for you. INDMADN