As our Head of Workforce Model, you’ll play a key leadership role in delivering the Workforce Optimisation programme — a major transformation initiative across all Nuffield sites (hospitals and gyms), impacting around 16,000 team members and targeting a £30 million EBITDA benefit. You’ll provide technical and operational leadership across both programme phases, which include two core workstreams: (1) codifying activity and developing staffing models and principles for hospitals and gyms, and (2) implementing a new e-rostering solution. You’ll lead the technical delivery of both streams, supported by a small, focused team. What you’ll do In this vital role, you will: Develop and codify staffing principles, build analytical models, and ensure alignment between modelling outputs and operational needs. Lead the technical delivery of the e-rostering solution, covering discovery, implementation, and rollout activities. Manage integration points between the two streams to ensure a cohesive, joined-up approach. Provide strong programme leadership, with oversight of timelines, risks, dependencies, and stakeholder engagement. Collaborate closely with colleagues across operational (hospitals and gyms), central, and digital teams to ensure successful delivery. To succeed as our Head of Workforce Model, you’ll bring: Extensive experience leading large-scale, organisation-wide change programmes in complex, multi-site environments — ideally with a focus on workforce transformation, operational efficiency, or cost optimisation. A strong track record in developing and implementing productivity and labour models to inform strategic workforce planning and operational decision-making. Proven experience working with integrated HCM platforms, workforce management tools, and e-scheduling or e-rostering systems — ideally from discovery through to implementation and adoption. Hands-on leadership of people cost or labour planning functions, with accountability for translating complex workforce data into actionable insight and strategic guidance. A demonstrated ability to deliver measurable operational efficiencies and cost savings through improved workforce planning, deployment, and resource utilisation. Expert-level proficiency in Microsoft Excel (advanced modelling, structured logic, scenario analysis), alongside strong working knowledge of analytical tools and data visualisation platforms (e.g. Power BI, SQL, or equivalent). Excellent stakeholder management skills, with confidence engaging at all levels — from frontline teams to senior leadership, across both clinical and non-clinical areas. A deep understanding of workforce planning challenges in operational settings — and a passion for driving real, sustainable change through well-designed, data-driven solutions. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. Rewards & Benefits Annual Leave 25 days Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service. Nuffield Health Healthcare Plan Membership is free for employees and you can add partner and dependants at your own cost. Financial Wellbeing A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights. Cycle to Work Scheme Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike. Gym Membership Free membership to any Nuffield Health gym, plus discounted memberships for family members. Online GP Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.