Our prestigious client, The Johnnie Walker Experience, is currently looking for an Events Booking Coordinator on a temporary, ongoing basis.
Pay rate: £13.45 per hour.
Responsibilities
The Events Booking Coordinator is responsible for managing event inquiries, securing bookings, ensuring smooth coordination with clients and the internal events team, and driving revenue by converting leads into confirmed bookings.
* Respond promptly to event inquiries via phone, email, or website and provide detailed information on venue availability, services, and pricing.
* Conduct venue site visits and consultations with prospective clients to showcase event spaces and amenities.
* Prepare and present proposals tailored to client needs, offering custom packages and options for various event types.
* Prepare and process contracts, deposit requests, and booking documentation, supporting the Events Manager and Event Coordinator.
* Oversee and manage third‑party suppliers, including in‑house venue suppliers.
* Maintain accurate event details in the booking system, including timelines, guest numbers, special requests, and logistics.
* Regularly liaise with experience, retail, bar, facilities, finance, and senior management to provide teams with key event information and operational plans.
* Build strong working relationships and follow processes to enhance smooth event delivery.
* Lead the coordination of meetings at The Johnnie Walker Experience.
* Assist in meeting sales targets by maximizing venue utilisation and promoting available packages and services.
* Monitor event booking trends, report on sales performance, and provide insights for improving the booking process.
* Identify opportunities to upsell additional services (catering, tours, etc.) to increase overall revenue per booking.
Qualifications & Ideal Candidate
Applicants should be motivated, good at multitasking, responsible, and organised. Similar previous experience in a luxury hospitality environment would be advantageous.
The ideal candidate is focused on the customer experience, can work weekends, evenings, and public holidays, is willing to assist across all areas of the Food and Beverage department, and is a professional team player with a positive, can‑do attitude who enjoys working in a social environment and has excellent customer service skills.
Benefits & Key Information
* Start times will vary (subject to business requirements)
* Full‑time availability: any 5 shifts across 7 days (flexibility is essential)
* Pay rate: £13.45 per hour
* Full training will be provided
#J-18808-Ljbffr