Depot Connect International
is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots.
We're looking for a highly motivated IT Field Services Coordinator to join our Manchester based team. In this role, you'll provide hands-on support across our UK depots and remote support for EU locations, playing a key role in driving our IT operations forward.
Pay:
Up to £45,000.00 per year
Key Responsibilities Include
* Providing onsite and remote IT support across UK and EU locations
* Leading on hardware deployments, site-level standards, and local network troubleshooting
* Supporting the IT Director on strategic projects
* Collaborating with the Helpdesk and technical teams to resolve escalated issues
* Designing and presenting reports/updates to stakeholders as required
* Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets
About You
* Ability to work in a fast paced environment with attention to detail
* 3+ years' experience in a technical or IT coordination role
* Strong problem-solving and communication skills
* Ability to manage multiple projects and stakeholders
* A flexible, proactive mindset and willingness to travel
* Degree or equivalent experience
* Fluency in English (Dutch or German a bonus)
What We Offer
* Competitive salary
* Company pension
* Free on-site parking
* Discounted gym membership
* Opportunity to influence and shape the future of a growing organisation
* Supportive and collaborative leadership team
Benefits
* Company pension
* On-site parking
Schedule
* Monday to Friday
Education
* Bachelor's (preferred)
Experience
* IT support: 5 years (preferred)
Willingness To Travel
* 75% (required)