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Assurance officer

Gloucester
Gloucester City Homes
Posted: 13 October
Offer description

Permanent, Full Time (35 hours per week over 9 days a fortnight)

A better balance for you – enjoy every other Monday off!

At GCH, we believe work should work for you. We’re a forward-thinking and flexible organisation that trusts our people to deliver great results — in the way that works best for our customers and for their own work-life balance.

We’re now looking for an Assurance Officer (Governance) to join our team — someone who thrives on detail, loves improving processes, and takes pride in supporting strong governance and assurance across the organisation.

What you’ll do

You’ll play a key role in ensuring GCH maintains its G1 rating by delivering high-quality, efficient, and professional performance and assurance reporting, alongside managing our insurance and data protection arrangements.

In this role, you’ll:

* Support the delivery of the internal audit plan, liaising with auditors and coordinating follow-up actions.

* Lead a programme of 2nd line assurance reviews, ensuring timely progress reporting to senior management, the Audit and Risk Committee, and the Board.

* Take ownership of insurance management, from renewals and claims handling to broker liaison.

* Promote strong Data Protection compliance across GCH, coordinating subject access requests and ensuring organisational risks are minimised.

* Keep colleagues informed with clear and engaging communication about governance activities and sector updates.

What we’re looking for

You’ll bring both expertise and enthusiasm to the role, along with:

* Evidence of Continuous Professional Development.

* Experience writing clear, insightful reports for Executive Teams and Boards.

* Strong knowledge of Data Protection and Compliance requirements.

* Experience within social housing regulation or a similar regulated environment.

* Solid understanding of insurance management, including claims and renewals.

* Excellent communication and influencing skills — you can engage, persuade, and build trust at every level.

Why join GCH?

We’re not just another housing organisation — we’re a team that genuinely values flexibility, wellbeing, and personal growth.

Here, you’ll be empowered to make an impact, supported by a culture that believes in balance, trust, and purpose.

Enjoy every other Monday off, hybrid working, and a role that really matters.

Closing Date - 10th November 2025.

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date

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