Control Room Operator - Fixed Term 1 Year - Full-Time, Bellshill
Client:
G4S
Location:
Bellshill, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
94e6b927174c
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Join our Electronic Monitoring service as a Control Room Operator. This role involves monitoring individuals using Radio Frequency technology to ensure compliance with court orders. G4S, part of Allied Universal, installs and monitors the equipment, reporting non-compliance to authorities.
Role Details:
* Fixed term for 1 year with potential for permanency
* Full-time and part-time shifts available at Duart House, Bellshill
* Salary: £25,322.73 per annum (full-time 38 hrs)
* Shift pattern: Monday to Friday, 17:00 - 01:00
Benefits include:
* Competitive salary
* 28 days holiday
* Contributory pension scheme
* Shift allowance of £1/hr
Candidate Requirements:
* Over 18 years old
* Ability to obtain Disclosure Scotland vetting (cost covered by G4S)
* Reside within commuting distance of Bellshill
Key Responsibilities:
* Act as the point of contact for monitored individuals
* Monitor compliance and report incidents
* Coordinate with justice and law enforcement agencies
* Use information management software to document actions and generate reports
* Make outbound and receive inbound calls
Ideal Candidate Skills:
* Professional demeanor
* Ability to meet objectives and support team
* Excellent customer service skills
Skills & Knowledge:
* Strong interpersonal and communication skills
* Calm and confident under pressure
* Good decision-making and time management skills
* Flexible working style
Desirable:
* Experience with Google Drive applications
* Full UK driving license
* Previous similar role experience
Note: You must have the right to work in the UK; no relocation assistance provided.
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