Job Summary
We are seeking a dedicated and detail-oriented PPT (Product Promotion Team) member to join our dynamic team. The ideal candidate will possess strong communication skills and the ability to engage with customers effectively. This role involves data entry, customer interaction, and promoting our products through various channels. A multilingual background, particularly in Spanish and English, is highly desirable to cater to our diverse clientele.
Responsibilities
* Conduct data entry tasks with accuracy and attention to detail.
* Engage with customers via phone, ensuring excellent phone etiquette and communication skills.
* Provide product information and assist customers in making informed decisions.
* Upsell products where appropriate to enhance customer satisfaction and drive sales.
* Analyse customer feedback and provide insights for product improvement.
* Maintain accurate records of customer interactions and transactions.
* Collaborate with team members to achieve departmental goals.
Experience
* Proven experience in a customer service or sales role is preferred.
* Bilingual or multilingual proficiency, particularly in Spanish and English, is an asset.
* Strong analytical skills with the ability to interpret data effectively.
* Excellent communication skills, both verbal and written, are essential.
* Familiarity with data entry processes and software applications will be beneficial.
* A positive attitude and a willingness to learn are crucial for success in this role. Join us in delivering exceptional service while promoting our products effectively
Job Type: Full-time
Pay: £24,420.00-£64,993.54 per year
Work Location: In person