Retail Driver Job Type: Part-time, 15 hours per week Location: Staffordshire Salary: £10,040.00 actual per annum, £25,100.00 per annum Full time equivalent Must be fully flexible Monday to Friday and may include working on a Saturday or Sunday for events Application deadline: 28th May 2026 however may close earlier if over subscribed Telephone Interview date: 4th June 2026 Face-to-Face Interview date: 10th June 2026 Are you a highly motivated, dynamic, individual who can work on their own initiative? We need a driver to support our shops transporting goods and furniture in the most efficient manner. About us We are Katharine House Hospice, and we’re dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible. We value people – so much so, it’s one of our three key values as a charity. The role As our Retail Driver, you'll play a vital role in supporting the whole team, who in turn support the whole charity. You will be helping us to deliver first class customer service and maintain shop standards ensuring consistently high standards in the services we offer being the face of our charity with the public. The post holder will be a member of the driver team required to provide an efficient and reliable furniture/stock delivery/collection and transfer service to all retail outlets, the Hospice, Priestly Court and donors/customers in accordance with Katharine House and its associated partners policies and procedures. This is a physically demanding position working across busy charity retail superstores, which will include lifting and carrying bags, boxes and items of furniture on a daily basis What we offer Annual leave 33 days per annum, which includes bank holidays (pro rata for part time), increasing after 5 and 10 years’ service. Pension scheme We match contributions up to 7% to a Aegon scheme. If you’re currently contributing to the NHS pension scheme you can continue to do so. Death in service benefit Reassurance should the worst happen. 2 x salary to your family. Employee assistance programme Providing support for your wellbeing. Training and development opportunities Continuous learning and professional growth. Occupational sick pay Support during times of illness. Healthcare cash benefit plan Contributory plan to help cover health-related expenses. Free parking Skills and experience We’re looking for someone who is professional and approachable and has: experience or an interest in retail/logistics excellent customer service skills a positive ‘can do’ attitude the ability to multi-task good geographical knowledge of work area over 25 years old with full driving licence (no more than 6 points) – for insurance purposes Join us and make a difference If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most. If you’d like to know more about this role, without commitment, please contact the HR Department on 01785 270800. How to apply – To the link below to submit a CV via indeed Closing date: 28th May 2026, however may close earlier if over subscribed Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience. Job Description Retail Driver Mission “We help local adults with complex, progressive illnesses from diagnosis to the end of life through free, high quality, specialist palliative care, advice and guidance, and we support those close to them.” Purpose and impact Katharine House Hospice provides all its services free of charge to patients and their families and in order to do this, funds need to be raised. The Retail Department plays a key role in support of this by the income it raises through the sale of donated items and other merchandising. Part of the team The post holder will be a member of the driver team required to provide an efficient and reliable furniture/stock delivery/collection and transfer service to all retail outlets, the Hospice, Priestly Court and donors/customers in accordance with Katharine House and its associated partners policies and procedures. Core Responsibilities Key Area - Responsibilities & Outputs Overall Objectives The transport system operates in the most efficient and cost-effective way. The highest standards of professional and courteous customer service at all times. Company policies and procedures are adhered to. Key Specific Tasks and Responsibilities Ensure vehicles are roadworthy/clean and faults are promptly reported Ensure efficient and timely collection/delivery of goods as required in the daily work schedule Work as a team with co-driver and wider team as required Maintain safe working standards Maximise gift aiding of donated goods ensuring compliance to procedure Encourage members of the public to support shops by donating goods to sell Ensure customer/staff complaints/comments are promptly reported Maintain regular contact with Shop Base/Transport Office Appearance Maintain a good standard of visual presentation. Wear Katharine House uniform as required. Health and Safety/Security Comply with current H&S Legislation and Katharine House H&S Policy and Procedures Observe safe driving standards/wearing of seatbelts and correct use of equipment Promptly report accidents/incidents Wear Personal Protective Equipment at all required times Ensure vehicles are clean inside and out and maintenance and H&S issues are promptly reported Adhere to driver policy guidelines Ensure vehicles are secure whenever left unattended Administration Ensure all administration tasks requested by Line Management are completed on time Other Tasks and Responsibilities Attend training courses as required Undertake any reasonable requests in the interests of the continued success of Katharine House Retail Do nothing to bring the name of Katharine House Hospice into disrepute Develop and maintain geographical knowledge of Staffordshire Transfer stock and furniture to different stores/designated locations Undertake House Clearances Qualifications/Experience Driving licence with no more than 6 points Experience in at least one of the following areas essential: retail, wholesale, warehousing Available to work flexible hours to meet the demands of the business Physical ability to regularly lift heavy goods, such as heavy furniture, with assistance.