Position Overview
The purpose of this position is to provide support to the Joint Knowledge Online (JKO) Strategic Communications media platforms such as websites, newsletters and MS 365 applications. Perform website management and content update in coordination with JKO government leadership and the JST communications lead to meet JKO and Joint Staff public dissemination criteria.
This position is contingent upon your ability to obtain, transfer, and maintain a DoW Secret security clearance post‑employment.
Responsibilities
* Content creation, required approval, and timely posting.
* Testing and improving the design of the website.
* Establishing design guidelines and best practices for JKO.
* Maintaining the content and appearance of website(s) by enforcing content standards.
* Designing visual imagery for website(s) and ensuring that they are in line with branding guidelines.
* Working with different content management systems.
Requirements
* Must be proficient in graphic design software including Adobe Photoshop, Adobe Illustrator, and other similar visual design tools.
* Must understand content management systems.
* Must be able to conceptualize creative ideas with clients.
* Must have excellent visual design and written communication skills.
Preferred Qualifications
* The ability to obtain and maintain a DoW Secret security clearance.
* A Bachelor’s in any field relevant to communications or graphic/web design.
* 2 years’ experience; Government experience is a plus.
* Experience with DoW enterprise communications and social media platforms.
* Experience with AI content generation.
* Knowledge of information security, PII, 508 compliance, copyright laws (expect 508 certification within 6 months).
* Strong interpersonal communication skills, with excellent follow‑up and organizational skills.
* UI and UX (user interface and user experience) design experience is a plus.
* Experience using MS SharePoint (site owner experience is a plus).
* Experience with AFPIMS is a plus.
* Experience with front‑end development and web programming languages such as HTML, CSS, jQuery, and JavaScript.
* The ability to travel both in and outside CONUS may be required (10 %).
Benefits
* Medical, dental, and vision insurance.
* Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
* 401(k) plan that includes employer matching funds.
* Tuition reimbursement program.
* Life insurance and disability coverage.
* Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
* Birth, adoption, parental leave benefits.
* Employee Assistance Plan.
Equal Opportunity Employer
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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