Cancer Care Coordinator - Kingstanding, Erdington & Nechells PCN
ThePCN Cancer are Coordinator will support GP practices within the Primary CareNetwork, working within professional and clinical boundaries as part of anestablished multi-disciplinary team to deliver timely and personalised care forpatients, and deliver key objectives of the Primary Care Network DES.
Main duties of the job
Thispost will particularly be supporting the early cancer diagnosis and cancer carequality improvement work by supporting practices to improve their processes,achieve their targets and working with patients to help them ensure they havethe right support at each stage of their journey.
Please note that the hours for this job will be between 15-20 hours per week.
About us
OurHealth Partnership was set up by local GPs who are passionate about providing highquality primary care and using their time and skills effectively to benefitpatients.
Weare currently a GP partnership of 29 practices with 38 surgeries. 110 GPpartners in Our Health Partnership serving around210,000 patients in Birmingham, Wolverhampton andShropshire.
Thepartnership offers a shared administrative and management structure, cuttingdown the time doctors have to spend on admin. It opens up economies of scale toget best value from budgets. It has the resources to develop innovativeservices and effective partnerships with local hospitals and care services. Andit can access new funding streams that are only available to large GPorganisations.
Job responsibilities
Core responsibilities
* Support practices to deliver their qualityimprovement plans for early cancer diagnosis.
* Develop and embed systems across thenetwork to improve cancer screening uptake, liaising with external agencies asappropriate.
* Utilise population health intelligence toproactively identify and work with patients newly diagnosed with cancer and onthe cancer register to deliver personalised care;
* Ensure patients receive a Cancer Carereview in line with national defined timescales and targets.
* Support the practices in your PCN inconducting peer to peer learning events that look at data and trends indiagnosis across the PCN, including cases where patients presented repeatedlybefore referral and late diagnoses.
* Support patients to utilise decision aidsin preparation for a shared decision-making conversation;
* Holistically bring together all of apersons identified care and support needs, and explore options to meet thesewithin a single personalized care and support plan (PCSP), in line with PCSPbest practice, based on what matters to the person;
* Help people to manage their needs throughanswering queries, making and managing appointments, and ensuring that peoplehave good quality written or verbal information to help them make choices abouttheir care;
* Support people to take up training andemployment, and to access appropriate benefits where eligible;
* Support people to understand their levelof knowledge, skills and confidence (their Activation level) when engaging withtheir health and wellbeing, including through the use of the Patient ActivationMeasure;
* Assist people to access self-managementeducation courses, peer support or interventions that support them in theirhealth and wellbeing and increase their activation level;
* Explore and assist people to accesspersonal health budgets where appropriate;
* Provide coordination and navigation forpeople and their carers across health and care services, working closely withsocial prescribing link workers, health and wellbeing coaches, and otherprimary care professionals;
* Support the coordination and delivery ofMDTs within the PCN.
* Work with the GPs and other primary careprofessionals within the PCN to identify and manage a caseload of patients, andwhere required and as appropriate, refer people back to other healthprofessionals within the PCN;
* Raise awareness within the PCN ofshared-decision making and decision support tools;
* Raise awareness of how to identifypatients who may benefit from shared decision making and support PCN staff andpatients to be more prepared to have shared decision-makingconversations.
* Safeguard patients by ensuringorganisations and groups to whom its Care Coordinator directs patients havebasic safeguarding processes in place for vulnerable individuals and provideopportunities for the patient to develop friendships and a sense of belonging,as well as to build knowledge, skills and confidence.
Please see attached job description/person specification for full details.
Person Specification
Qualifications
* GSCE grade A - C (or equivalent) in Maths and English, or higher level qualification
* NVQ3 in Health & Social Care
Experience
* Experience in a patient/customer facing role
* Experience of administrative duties
* Experience of working in primary care
* Experience in use of databases
* Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
* Working in a busy and demanding environment whilst delivering in a timely manner
* Understanding of health and social care processes
Skills & Abilities
* Due to our location, access to a vehicle and ownership of a full, clean driving licence is essential
* Excellent interpersonal and communication skills
* Empathy and listening skills
* Evidence of excellent knowledge of Microsoft Office
* Able to deal with service users sensitively
* Able to work as part of a team
* Ability to analyse and interpret information and present results in a clear and concise manner
* Excellent organisational and administration skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceDependent on Experience
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