Job Description
Role Purpose
To coordinate and support all administrative aspects of the recruitment and training lifecycle for Care Professionals. The role ensures a seamless experience from onboarding through to induction, and ongoing learning, ensuring Home Instead’s high quality and compliance standards are maintained.
Key Responsibilities
Candidate Management:
• Schedule and coordinate recruitment activities and events.
• Maintain regular communication with candidates throughout each stage of the recruitment process.
• Support the interview process where required.
Onboarding & Compliance:
• Complete all Safer Recruitment checks, including DBS, references, Right to Work, and relevant documentation.
• Prepare contracts, welcome packs, and ensure personnel files meet CQC standards.
• Coordinate Care Professional inductions and ensure all new starters feel welcomed, informed, and prepared.
Training Coordination:
• Organise, schedule, and administer induction training sessions across both branches.
• Prepare training materials, registers, handbooks, and resources for Trainers.
• Ensure new Care Professionals complete all mandatory modules (both classroom and digital learning).
• Support the Training Lead in coordinating refresher training, specialist modules, and progression pathways.
• Track training compliance using Home Instead systems and proactively follow up with Care Professionals to maintain 100% regulatory compliance.
• Keep training records, certificates, and digital files accurate and up to date.
• Use internal systems to record and track recruitment and training activity.
• Produce training reports for management on request.
• Maintain up-to-date training calendars for both locations.
• Provide general office administration support as required.
Qualifications
Essential
• Naturally detail-orientated and process-driven, with a commitment to compliance and accuracy.
• Strong administrative skills with the ability to manage multiple priorities.
• Excellent interpersonal and communication skills.
• Proactive, organised, and able to work independently across two sites.
• Competent with Microsoft Office and digital platforms.
• Full UK driving licence and access to a vehicle.
Desirable
• Experience in recruitment coordination, HR administration, or training coordination.
• Experience within the home care or wider health and social care sector.
• Familiarity with Home Instead systems (desirable but not essential - training provided).
Additional Information
What We Offer
• Supportive and friendly team culture across both branches.
• Opportunities for professional development and career progression.
• Competitive salary and benefits package.
• Comprehensive training and ongoing support.
• Mileage reimbursement for travel between offices.
• The chance to contribute to meaningful, impactful work that changes lives.