Posted: 15 June
The role
Salary: £35,000 - 35,000 per year Requirements: We require experience working in a 2nd Line IT Support role. We require strong knowledge of Microsoft 365, Windows Server, and Active Directory. We require a good understanding of networking fundamentals, including DNS, DHCP, VPNs, and firewalls. We require experience troubleshooting cloud and infrastructure environments. We require strong communication and customer-facing skills. We require a passion for modern technologies, cloud systems, and AI-driven environments. MSP experience is highly desirable, but not essential. Responsibilities: We support users across cloud and infrastructure environments. We work closely with senior engineers on technical escalations. We contribute to system improvements and platform enhancements. We get involved in technical projects across cloud, infrastructure, networking, automation, and AI-powered tools. We help troubleshoot and resolve issues in modern enterprise systems. We continuously expand our skillset within a fast-moving technical environment. Technologies: AI Active Directory Cloud Support Microsoft 365 Windows Office 365 More: We are an innovative and rapidly expanding technology company based in Poole, near Bournemouth, operating in a modern, cloud and AI-driven environment. We invest heavily in modern infrastructure, cloud platforms, and our people, offering genuine opportunities to grow technically and progress toward Infrastructure, Cloud, or AI-focused engineering roles. Our team is supportive and collaborative, and we provide hands-on exposure to cloud technologies, AI tools, automation platforms, networking, and enterprise systems, alongside paid certifications, ongoing technical development, a modern office environment, and 25 days holiday plus bank holidays. last updated 24 week of 2026
