Stonetech Recruitment is working with a well-established manufacturing business in West Suffolk to recruit an experienced Quality Engineer. This role offers the opportunity to join a dynamic and supportive team, where you’ll play a key part in ensuring product and process quality while building strong relationships with customers and suppliers.
Key Responsibilities
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Act as a key member of the Quality Team, supporting the Quality Manager across all quality-related activities.
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Maintain clear communication with customers and suppliers, providing updates and resolving quality issues.
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Manage the company’s non-conformance register and produce monthly KPI reports.
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Monitor and analyse customer performance metrics, identifying trends and driving improvements.
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Support and participate in customer audits, ensuring compliance and readiness.
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Conduct internal audits to maintain adherence to ISO 9001 and company quality standards.
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Implement and oversee corrective action processes to prevent recurring issues.
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Visit customer sites for meetings, reviews, and problem-solving as required.
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Contribute to quality improvement projects and wider business initiatives.
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Undertake additional duties as directed by the Quality Manager.
Skills & Experience Required
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Proven experience as a Quality Engineer within a manufacturing environment (fabrication background essential).
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Strong knowledge of ISO 9001 standards and processes.
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Ability to interpret and work confidently with technical drawings.
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Skilled problem-solver with experience delivering solutions in a fast-paced production environment.
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Strong communication skills, able to discuss technical issues professionally with customers and suppliers.
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Competent with IT systems and comfortable adopting new software tools.
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Self-motivated, organised, and able to prioritise workload effectively.
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Full UK driving licence with flexibility to travel to customer sites when required.
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Desirable: Experience in project management and delivering improvement initiatives.
What’s on Offer
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Salary range: £35,000 – £45,000 per annum (depending on experience).
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Competitive benefits package.
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Opportunity to join a growing, customer-focused manufacturing business.
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A supportive environment where you can make a real impact on quality, customer satisfaction, and continuous improvement