Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: £40,000 - £45,000 per annum Job Type: Full time, Permanent Working Hours: 5 days a week 9am to 5.30pm, Flexible hours between 8am - 6pm Flotek Group are the fastest growing Tech Company in the UK, providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. We are looking for an enthusiastic cloud focussed specialist with a passion for customer service with previous experience of working within the ICT sector, preferably in an IT Delivery or IT Manager role. You will be responsible for Leading a team of IT delivery engineers. Job Responsibilities: Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a customer-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer e...