We are seeking a motivated and dynamic Customer Service & Sales Representative to join our client's team. This is an exciting role which combines customer service and telesales responsibilities with a strong focus on upselling, lead generation, and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: 😇 Job title: Customer Service & Sales Representative 💷 Salary: £28,000 - £30,000 OTE £34,000 📌 Location: Near Ashford, office based ⏰ Hours: Monday - Friday, 9am - 5pm ✅ Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical s...