Job summary
We are looking for x 2 Part time roles 18.5 hours per week.
Previous experience of working in a GP Practice is essential and ability to work from 7:45am to 6:45pm on a shift pattern.
Main duties of the job
As a member of our reception team you will be expected to assist patients and members of the public at the reception desk. You will deal with a variety of incoming calls, acrrux, and emails. There will also be administrative tasks to be completed.
About us
Haden Vale Medical Practice is a General Practice located on the borders of Black Country.
There are x 3 GP Partners, x 2 salaried GPS, a Practice Nurse, X 2 HCAs and a full complement of admin staff.
We are a dynamic and friendly team already experienced at working together to deliver excellent care of our patients. We form part of Citrus PCN, we are also a GP teaching practice as well as teaching university students.
Details
Date posted: 24 November 2025
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Part-time
Reference number: A2149-25-0008
Job location: 50 Barrs Road, Cradley Heath, West Midlands, B64 7HG
Job responsibilities
* Manage incoming calls
* Arrange appointments for patients
* Greet patients and other members of the public
* Deal with general enquiries
* Process repeat medication requests
* Handle emails
* Summarise medical records
* Any other administrative duties as needed
Person Specification
Experience – Essential
* Previous experience of working in GP surgery
* Excellent communication skills (written and oral)
* Strong IT skills
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Ability to follow policy and procedure
Desirable
* Systmone user skills
Qualifications
Essential
* Educated to GCSE level or equivalent
Desirable
* GCSE Mathematics & English (C or above)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Haden Vale Medical Practice
50 Barrs Road, Cradley Heath, West Midlands, B64 7HG
Employer website: https://www.hadenvalemedicalpractice.org
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