Recreation Attendant ( hours per week) Location: NewtownardsContract Type: Part-timeAbout the Role
We’re looking for a proactive, customer-centric Recreation Attendant to help ensure our facilities run smoothly, safely and with a great atmosphere for all visitors. If you enjoy working with people, supporting a variety of activities and keeping things organised, this role offers a rewarding mix of hands-on work and customer interaction.
Key Responsibilities
1. Support daily operations by carrying out duties that ensure all activities and programmes run efficiently, safely and in the best interests of users.
2. Deliver excellent customer care at all times, acting as a friendly, professional point of contact for all visitors.
3. Supervise indoor and outdoor areas to maintain a safe, well-mannered environment across the facility.
4. Participate directly in activity delivery where appropriate, using any skills or qualifications that were relied upon during your appointment.
5. Handle administration and reception tasks, including customer enquiries, bookings and cash handling.
6. Act as a steward or attendant during events or courses, supporting the smooth running of all on-site activities.
About You
You’ll thrive in this role if you enjoy working with people, can stay calm under pressure and are confident in taking responsibility for safety and customer experience. Strongmunication skills, reliability and a positive attitude are essential.
Hours & Working Pattern
hours per week, with some flexibility required to support events, courses and peak facility times.
Qualifications & Experience:
Essential
7. Experience in cash handling
8. Experience of keeping records
9. Experience of cleaning in public buildings
10. Good customer service
11. Must be prepared to work on a rota system which can include days, evenings, weekends (Sat & Sun) and public holidays.
12. Enhanced access to NI check for role
Desirable
13. Hold a recognised first aid qualification
14. Hold a customer care or wee host cert
15. Hold a recognised academic qualification associated with the leisure industry
16. Hold a recognised academic qualification in IT
17. Previous experience in the leisure industry
18. Previous experience in reception duties