Company Description Join us at Accor, where life pulses with passion! ?
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.?
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!?
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitality is a work of heart, ?
Join us and become a Heartist .
Job Description As our next Food & Beverage Supervisor you will:
Check in on dining customers to enquire about food quality and service
Conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors
Ensure that the outlets meet all sanitation and safety regulations
Manage restaurant staff's work schedules and allocate tasks efficiently
Conduct regular inspections of the restaurant to maintain high standards
Resolve guests' complaints promptly and professionally
Train and mentor new staff members on company policies and procedures
Coordinate with the kitchen team to ensure timely food preparation and delivery
Implement and maintain quality control measures for food and beverage service
Organise and oversee special events or promotions within the restaurant, bar and banqueting
Ensure compliance with licensing laws and food safety regulations
Analyse sales data and customer feedback to improve service and increase profitability
Collaborate with other departments to enhance overall guest experience
Maintain accurate records of staff performance, inventory, and financial transactions
Qualifications previous experience in similar role is required
right to work in the UK is required
customer service skills
Additional Information What is in it for you:
A Discount Card to be used in Accor Hotels Worldwide
Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
Training & Development
Additional holidays with service
Recommend a friend scheme
Employee Advisory Service
... And much more !
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Information on the processing of personal data
When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
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