Additional responsibilities include but are not limited to: Responsibility for administration Other duties and responsibilities to be undertaken may include any or all the items in the following list: Taking messages and passing on information as appropriate. Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures. Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers. Helping to maintain a positive, patient focussed culture.
Helping to maintain a positive, supportive culture across all practices teams. Any other duties commensurate with this position. Duties will vary from time to time under the direction of the partners / practice managers dependent on current and evolving practice workload and staffing levels. Patient services To provide medication review services to patients in the practices, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
To support the ICB and Practice medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing. To help plan, develop and support the introduction of new working processes within the PCN and Practices to optimise the quality of prescribing. Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to PCN and Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control and other mandatory training (minimum annually) Reporting potential risks identified