People (HR) Administration Supervisor
Salary £29,951 - £35,236 (dependent on experience) Contract type Permanent Hours Full Time Additional information 37 hours per week Location Poole, Dorset, England Location description Hybrid between home and Poole – requirement to work in the office minimum of 2 -3 days per week Interview date To be confirmed Closing Date 12-04-2026 Reference 21371 Documents (please view all documents)
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About us
The Royal National Lifeboat Institution is a charity that provides, on call, a 24-hour lifeboat search and rescue service and a seasonal lifeguard service. Our lifeboat crews and lifeguards need a dedicated, professional, and talented team behind them, and this is where you come in.
The People Administration team provide an effective and efficient administrative HR service to our staff and volunteers throughout their time at the RNLI from onboarding through to exit. This role supports the HR Shared Service Manager and will manage a team of administrators on a day-to-day basis.
Some of the benefits
3. Salary - £29,951 to £35,236 (dependent on experience)
4. Annual performance related pay scheme
5. Flexible working
6. 26 days annual leave plus bank holidays
7. Outstanding pension scheme
8. Life assurance
9. Health and dental cashplan available
About the role
As a People Administration Supervisor at the RNLI, you will be responsible for the shared line management of our team of People Administrators; ensuring they have the guidance, support, and resources they need to continue to offer a great service to the organisation.
Your key tasks will be to:
10. Prioritise and delegate tasks within the team to ensure a balanced workload that is flexible enough to meet demand
11. Ensure deadlines and service level agreements within the team are met
12. Drive continuous improvement including development of standard work and improved processes for the team
13. Maintain the overall skills set of the administration team in order to meet its objectives, including carrying out one to one meetings and performance discussions, individual coaching, and development
14. Provide guidance and support on basic People queries, policies and procedures, to the People Administration team, being the reference point on more difficult queries and any complaints.
15. Ensure administration activity is recorded to support production of accurate People management information
16. Support the HR Shared Service Manager to deliver an efficient service to the RNLI, and deputise for them where required
About you
This work is fast paced and of high volume, and the successful candidate will be highly organised and able to demonstrate the ability to evaluate priorities and make operational decisions that enable services to be delivered quickly and efficiently, whilst maintaining a level of resilience.
You will ideally have previous experience of offering management support to a team, including conducting one-to-ones, supporting team wellbeing, morale and a positive working environment.
You will have administrative experience that will enable you to get stuck in with the tasks at hand when needed, whilst also being able to review where admin processes could be improved for the team.
An HR qualification is desirable but not essential.