We are currently recruiting on behalf of our client for a Trade counter Assistant to join their busy and customer-focused branch team. This is an excellent opportunity for a motivated and personable individual who enjoys working in a fast-paced trade or retail environment and is passionate about delivering outstanding customer service. The Role The successful candidate will play a key role in providing knowledgeable, friendly, and dependable service to customers, while supporting branch sales and profitability. Working as part of a collaborative team, you will ensure customer expectations are consistently met - and exceeded. Key Responsibilities Build strong and effective relationships with customers, understanding their requirements and supplying the correct products Proactively identify sales opportunities, offering advice and practical solutions Maintain a clean, organised, and well-merchandised counter area in line with company standards Accurately complete all sales-related paperwork in accordance with company policies Liaise with suppliers and other branches/departments as required Support the Branch/General Manager and colleagues to ensure smooth and efficient branch operations Maintain a tidy and safe working environment in line with Health & Safety guidelines Ensure shop stock is clean, clearly labelled, well organised, and report low stock levels to management Work in full compliance with company policies and procedures Assist with stock-taking and carry out additional duties as required Key Relationships Branch/General Manager Assistant Manager Customers Colleagues Suppliers The Ideal Candidate Strong customer service and communication skills Sales-focused with the ability to use initiative Team-oriented with a proactive attitude Organised and attentive to detail Committed to maintaining high standards of safety and presentation If you are enthusiastic, reliable, and looking to develop your career within a supportive and professional environment, we would be delighted to hear from you. Please submit your CV to apply or contact us for further information.