Job Description
We are looking for a UX Designer to join the Frontier team on a permanent, full-time basis. This role is fully homebased.
We're looking for passionate, creative thinkers to tackle real customer problems and drive business impact. From discovery to prototyping and testing, you’ll play a key role in delivering meaningful, customer-first solutions.
With a new Customer Value Proposition at the heart of our transformation, this is an exciting time to join our Digital Team. We’re building a culture of UX excellence and want enthusiastic individuals from all backgrounds to help us put customers at the centre of everything we do.
The Benefits
* Competitive salary
* Work from home anywhere within the UK
* 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements)
* Dedicated Learning & Development team to support you and your career
* Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
* Increased Maternity, Paternity & Adoption leave benefits for eligible employees
* Life Assurance scheme and pension plan with employer contributions of up to 7%
* Up to two days paid volunteer leave per year (only applicable to permanent employees)
* The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women’s network groups.
* Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers
About You
* Experience in UX design, covering everything from research to high-fidelity prototyping.
* Strong skills in understanding customer and data insights to inform your designs.
* Proficiency with prototyping tools like Figma and Miro
* Experience of responsive design across mobile, tablet and desktop
* Experience with planning and facilitating user research
* Familiarity with design systems to maintain consistency across products
* Excellent communication skills and the ability to work well with Product Owners, stakeholders, and developers
* Experience facilitating Design Thinking workshops
* Excellent problem-solving ability
* Able to demonstrate critical thinking
* Able to focus across multiple tasks in a diverse environment
* Experience working in an agile environment
* A customer-first mindset, with a commitment to designing user-centred solutions
* A strong understanding of Accessibility guidelines and how they impact designs
Your Role
As a UX Designer your role will involve:
* Directing the UX process from problem identification to high-fidelity prototypes.
* Planning and conducting user research and testing to create user-centred designs.
* Using research and data to design, guide, and refine solutions that meet customer and business needs.
* Collaborating with the UX Team to ensure the Design System is kept up to date and with reliable and consistent components.
* Collaborating with Product Owners and stakeholders to understand challenges, set expectations, and manage timelines.
* Keeping stakeholders informed by sharing work regularly and clearly throughout the design process.
* Building strong business relationships, working closely with teams and providing updates.
* Facilitating workshops to collaboratively solve challenges and create solutions.
* Supporting Product Owners and Development teams in aligning designs with business goals.
* Seeking guidance when needed to ensure high-quality outcomes.
We encourage candidates to submit their applications as early as possible and not to wait until the published closing date as applications will be reviewed and interviews may be booked in before that date.
We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
About Us
Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.
Our business approach is underpinned by our core values – Integrity, Customer First and Expertise – or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.
Commitment to Diversity and Inclusion
We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.