Overview
Service + Product Technician required for installation + Service of Noke projects across the UK and Europe.
Responsibilities
* Working closely with Installers on sites to ensure the installation of Noke parts are in line with company specifications.
* Help train new installers in the Noke team on Noke products.
* Examine cables once they have been installed to make sure this has been correctly fitted.
* Work in conjunction with the operations team to determine necessary job components and proactively correct project concerns.
* Coordinate with operations to ensure Noke projects are completed in a timely manner.
* Develop and maintain schedules of work and forecasts for completion projects within the timeframes.
* Research and implement products, processes, and services for continuous improvements in the delivery of results.
* Provide emergency response for installation and service, as requested by the customers.
Key attributes / qualifications
* A minimum of 2 years working with installers and understanding installation means and methods.
* Technical experience of 2 years in electronic security systems.
* Possess a customer-centric attitude with the ability to collaborate.
* Proficient in MS Office Suite of programs - Word, Excel, Outlook, Project.
* Strong Mechanical and Technical aptitude.
* Travel required.
* Manually competent and awareness of manual handling.
* Full driving license.
* Language – English with any other languages preferable. French would be valued.
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