Overview
South West Water is recruiting a Sewage Pumping Stations Team Manager to join our team in St Austell on a full-time, permanent basis. You will receive a competitive salary of £37,142 per annum. Core hours are Monday to Friday, 37 per week.
At South West Water we believe that the strongest businesses are built on solid, stable foundations—with a vision and a culture that gives them the freedom to change, improve and innovate. We’re committed to providing reliable, efficient and high-quality drinking water and wastewater services for the South West area, and we have ambitions to reach net-zero by 2030. We’ve partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. If you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Role summary: As a Sewage Pumping Stations Team Manager, you will manage the performance, training & development of the Waste Water Operational Team, and engage in the day‑to‑day operation and maintenance of the Waste Water Pump Station assets within the area.
Duties
* Actively engage and support the field team delivering their daily work to enable them to deliver agreed targets and outcomes
* Ensure the field team are working safely and that they are not putting themselves or customers at risk. Engage with the Homesafe delivery programme and promote a behavioural safety culture
* Motivate and engage with individuals to create a positive and enthusiastic team, encourage creative thinking and sharing of ideas to resolve issues and improve the working environment
* Ensure effective communication through regular team meetings, 1 to 1’s and being available to the team
* Manage team performance in accordance with the agreed performance management framework; including productivity, service quality and overtime; behaviour and discipline including driving
* Responsible for ensuring Health and Safety legal requirements are met and demonstrating a quantifiable improvement in Health and Safety culture, including regular review and update of site risk assessments and related documentation and training within area of responsibility
* Ensure team adhere to the schedules, business rules and procedures and liaise effectively with the Planning and Scheduling team to ensure asset operability is achieved
* Liaise with the Planning and Scheduling manager, as well as the Tactical Support team within Asset Management to optimise the planning and implementation of asset repair and improvement works
* Ensure local operation of strategic contracts within WWS is within contract scope and follows agreed processes; specifically ensure the requirements of the JVT are discharged effectively
* Ensure personnel issues are managed effectively to optimise employee performance and productivity and support the development and progression of team members
* Ensure the welfare of the field team is assessed and always maintained, particularly during events or incidents including driver’s hours
* Progression Scheme Delivery; NVQ, SATDD and appraisal reviews in combination with the WWS Performance & Development Manager and training team where necessary
* Development and compliance with Quality Management Systems and other Company procedures
* Support the SPS Asset Manager in meeting OPEX and Reactive CAPEX budgets
* Work in partnership with the Service Support Centre team to deliver the remote operation of assets to achieve required output quality and quantity and minimise the number of reactive events (alarms) and operational cost
* Participate on the Duty Function Manager standby rotation
* Deputise for the SPS Asset Manager at meetings with internal/external customers or other external bodies
* Work with the WWS Training team to ensure a training & development plan that is engaging and valuable to the team and that ensures regulatory requirements are met
What we are looking for
* Degree/HNC or equivalent, in a recognised subject
* Minimum of 3 GCSEs grade A-C, including English, Mathematics and Science
* Management qualification or relevant experience, WAMITAB qualification or ability to complete, IOSH qualification or ability to complete are desirable
* Professional communication skills both verbally and written, to people at all levels of the business including external stakeholders
* Proficient in the use of MS Office
* Ability to manage conflict between people and effectively resolve sensitive issues
* Full UK Drivers Licence
What’s in it for you
* Generous holiday allowance plus bank holidays
* A discretionary Bonus
* Competitive Contributory Pension
* Share-save Scheme
* Various health benefits
* Wellbeing support programmes
* A range of Group Discounts
* Cycle to Work Scheme
* Financial support services
Closing Date
Monday 3rd November 2025
If you are looking for a new challenge, please click apply now to be considered as our Team Manager—we look forward to receiving your application. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Our core values
* Be Rock Solid – Build trust and be trusted. Be the one we all look to and can depend on.
* Be You – We want you to bring your best everyday. Be yourself and make your mark in your individual way.
* Be the Future – Embrace change. Drive Progress. Own the challenge.
#J-18808-Ljbffr