Job Title: Help Desk Advisor (Data Entry & Administration)
Location: Redditch
Salary: £12.21 per hour
Job Type: Temporary
Working Hours: Monday to Friday / 9:00am – 5:00pm
About the Role
We are currently seeking a reliable and detail-oriented Help Desk Advisor to join our team on a temporary-to-permanent basis. This role is primarily focused on data entry, administrative support, and handling basic help desk enquiries, making it ideal for someone organised, accurate, and confident working in a fast-paced office environment.
Key Responsibilities
Accurately input and update information within internal systems and databases
Provide first-line support for incoming help desk queries via phone, email, or ticketing system
Maintain and organise digital and physical records
Assist with general administrative tasks including filing, scanning, and document preparation
Ensure all data is recorded in line with company procedures and compliance standards
Escalate complex issues to the relevant department when required
Support the wider team with ad-hoc administrative duties
Skills & Experience Required
Previous experience in data entry, administration, or help desk support preferred
Strong attention to detail and high level of accuracy
Good IT skills, including Microsoft Office and database systems
Excellent communication and organisational skills
Ability to manage workload and meet deadlines
Professional and positive attitude with a willingness to learn
What We Offer
£12.21 per hour
Monday to Friday
Supportive team environment and on-the-job training
Temporary to permanent opportunity for the right candidate
Immediate start available
How to Apply
Please submit your CV along with a brief covering note outlining your relevant experience. Shortlisted candidates will be contacted to arrange an interview